Expert Quality Solutions with
Flexible Consulting and Staffing

At NPG, we elevate life science quality standards by providing tailored consulting and staffing options for pharmaceutical and medical device companies. Our comprehensive quality services—including eQMS implementation, inspection readiness, SOP optimization, and CAPA management—ensure compliance, efficiency, and operational excellence at every lifecycle stage.

Upholding Excellence and Reliability Across Every Quality Stage

NPG offers a comprehensive suite of quality solutions custom built to meet the rigorous standards of the life sciences industry. Our services ensure compliance, elevate product integrity, and guide you to reach your strategic goals at every stage.
      »   eQMS Implementation & Harmonization
      »   Audit & Inspection Readiness
      »   Quality Transformation: 483 & Warning Letter Remediation
      »   Commissioning, Qualification, and Validation (CQV)
      »   SOP Development & Optimization
      »   Investigation & CAPA Management
      »   Complaints Management
      »   Supplier Quality Management
      »   Quality Risk Management & Mitigation

Services for Medical Devices & Pharmaceuticals

eQMS Implementation & Harmonization

Improve compliance, efficiency, and data management for your medical devices with NPG's support in implementing a tailored electronic Quality Management System (eQMS)Through vendor collaboration and process integration, NPG ensures comprehensive regulatory alignment, seamless operations, and resilience in quality management, helping clients enhance compliance and efficiency.

Services for Medical Devices & Pharmaceuticals

Audit & Inspection Readiness

Regulatory inspections and quality system audits are critical, but they can disrupt operations and divert valuable resources. Our integrated approach streamlines compliance, minimizes risk, and fosters a culture of quality. We'll partner with you to proactively identify vulnerabilities, fortify your quality systems, and ensure you're always prepared for scrutiny, allowing you to focus on what matters most: delivering safe and effective products.

Services for Medical Devices & Pharmaceuticals

Quality Transformation: 483 & Warning Letter Remediation

Transform your quality systems and confidently address 483s and Warning Letters. NPG's experts provide rapid remediation support, develop effective CAPA plans, and guide you toward a proactive compliance culture. We'll help you identify root causes, implement corrective actions, and strengthen your quality systems to prevent future issues and ensure ongoing compliance.

Services for Medical Devices & Pharmaceuticals

Commissioning, Qualification, and Validation (CQV)

Ensure successful pharmaceutical, biopharma, and medical device projects with NPG's CQV expertise. Our thought leaders and action leaders have shaped industry best practices. Whether commissioning a new site or validating complex processes, we provide the knowledge and experience to achieve your goals. NPG's integrated approach incorporates quality risk management, ensuring your projects meet regulatory requirements while optimizing efficiency.

Services for Medical Devices & Pharmaceuticals

SOP Development & Optimization

Enhance compliance and operational efficiency with customized SOPs for your pharmaceutical processes developed by NPG. Through targeted optimization and training, NPG equips teams to meet regulatory standards and enhances the relevance of SOPs, ensuring adaptability in a rapidly evolving industry landscape.

Services for Medical Devices & Pharmaceuticals

Investigation & CAPA Management

NPG provides targeted CAPA and investigation training, empowering clients to address and resolve quality issues swiftly. This service includes best practices for regulatory compliance, helping medical device and pharmaceutical clients maintain robust corrective processes and ensure quality continuity.

Services for Medical Devices & Pharmaceuticals

Complaints Management

Let NPG guide you through the complexities of pharmaceutical complaint management with a streamlined approach that addresses regulatory standards and your specific needs. By tracking, resolving, and analyzing complaints, NPG optimizes compliance processes, enhances customer satisfaction, and helps clients meet FDA and international requirements for product safety and effectiveness.

Services for Medical Devices & Pharmaceuticals

Supplier Quality Management

Ensure the quality of your medical devices with NPG's support in supplier assessments and ongoing quality monitoring. This service aligns supplier performance with regulatory standards, reducing compliance risks, improving manufacturing consistency, and establishing a robust quality framework across all vendor interactions and outsourced production processes.

Services for Medical Devices & Pharmaceuticals

Quality Risk Management & Mitigation

NPG proactively manages risk in the medical device industry, identifying and addressing specific quality and compliance challenges. By enhancing product safety and minimizing lifecycle risks, NPG helps clients maintain regulatory compliance and secure patient trust, reinforcing reliability from development through post-marketstages.

NPG’s Quality team elevated our compliance processes significantly. Their expertise in implementing a robust QMS tailored to our needs has not only streamlined operations but also instilled a strong culture of quality across our organization. We’re now audit-ready and confident in our compliance.

— Large Pharmaceutical Client

VP of Quality

Quality That Drives Compliance & Confidence

NPG provides specialized quality solutions for medical devices and pharmaceuticals to ensure seamless compliance, operational excellence, and product integrity including:
      »   Tailored Quality Solutions Across the Product Lifecycle
      »   Proactive Regulatory Inspection Readiness
      »   eQMS Implementation Expertise
      »   Unique Quality Transformation Tools
      »   Emphasis on SOP Optimization and Training
      »   Commitment to Innovation and Patient Safety
      »   Highly Collaborative and Client-Centric Culture

Tailored Quality Solutions Across the Product Lifecycle

NPG’s Quality team provides comprehensive, tailored solutions across the entire product lifecycle — from initial development to post-market. Addressing the specific needs of both medical device and pharmaceutical clients, NPG ensures rigorous compliance,streamlined workflows, and exceptional support, consistently surpassing industry standards and client expectations.

Proactive Regulatory Inspection Readiness

Unlike competitors who may focus on last-minute preparations, NPG implements a proactive inspection readiness strategy that reduces audit risks. This comprehensive approach includes robust governance, reliable metrics, and advanced tools for preemptive compliance, positioning NPG as a reliable partner for seamless regulatory interactions.

eQMS Implementation Expertise

NPG’s expertise in eQMS implementation enables clients to smoothly adopt and harmonize digital quality systems. By working closely with top eQMS vendors, NPG ensures efficient, resilient systems integration that minimizes workflow disruptions,empowering clients to focus on core productivity and operational goals confidently and efficiently.

Unique Quality Transformation Tools

NPG offers proprietary quality transformation tools focused on investigation and CAPA management,strengthening clients' ability to manage quality issues proactively. Through best practice training, root cause analysis, and S.M.A.R.T. principles, NPG ensures that clients maintain rigorous quality standards across investigations, CAPAs, and process improvements.

Emphasis on SOP Optimization and Training

NPG prioritizes SOP optimization, helping clients enhance operational efficiency across all GXPs. NPG’s team streamlines SOP development and training, equipping teams to implement effective processes that meet regulatory demands and future-proof SOPs,ensuring sustained high-performance standards across the industry.

Commitment to Innovation and Patient Safety

NPG goes beyond compliance to emphasize patient safety through innovation. With advanced tools like FALCON for AI-driven labeling accuracy, NPG minimizes errors,reduces risk, and accelerates speed-to-market, underscoring its commitment to delivering reliable,patient-centered quality solutions that save lives.

Highly Collaborative and Client-Centric Culture

NPG’s values — Collaboration, Accountability, Respect, and Excellence (C.A.R.E.) — fuel a client-centric culture that prioritizes transparency and responsiveness. This approach enables NPG to provide tailored quality solutions, fostering trust and long-term partnerships, with client satisfaction at the forefront of every engagement.

At NPG, our commitment to quality goes beyond compliance; we’re a trusted partner focused on advancing your projects with precision, insight, and industry expertise. Explore our quality whitepaper to see how we have helped clients strengthen compliance, optimize processes, and achieve exceptional results across every stage.

Speak with an Expert

Mark Sydnor

President of Quality & Project Management

Mark is a seasoned leader in the pharmaceutical and medical device industries, currently serving as the President of Network Partners Group. His career is marked by strategic program management and quality compliance expertise, with significant roles at Primecore Program Management, Treximo, and Pfizer. Mark has a robust background in quality compliance, having overseen operational quality at Pfizer and managed quality assurance at Mallinckrodt Pharmaceuticals. His educational background includes an MBA in Finance and Biotechnology from North Carolina State University and a Bachelor’s degree in Chemical Engineering from Virginia Tech.

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